We strongly encourage customers to carefully read our Returns Policy and Terms & Conditions BEFORE to making a purchase to make sure items are eligible for return to avoid disappointment.
3. All orders are custom orders and created on customer request. If the order has been processed, packed or shipped out. We are unable to cancel it.
We take almost 1 hour after you place the order and we confirm your payment.
Depending on the condition that the item is received (i.e. damage to the package, water damage, intentional damage, signs of use, etc.), we reserve the right to issue a partial refund or return the item back to you and not issue a refund for the purchase.
Refunds (if applicable)
If the product is unable to be returned to us, a full refund will not be given.
It is the BUYERS responsibility to check with their local Customs office to make sure they are buying a product that does not violate local laws. If Customs should confiscate or return a package to us. The BUYER is responsible for shipping charges to and from us. A&T Security
Systems is not responsible for confiscated goods or undeliverable goods.
If you need to return an item due to damage by the shipper, please email us at email@example.com including a photo of the damaged item, and we will replace it at no additional cost to you.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed in 3 to 8 business days, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.